Guidance and Counseling Teacher Conflict Management Skills
Abstract
Schools as organizations must avoid conflict. Conflict is a condition where ideas, thoughts, values and perceptions are not similar. This study describes the skills management conflict between guidance and counselling teachers at a high school. The study is located in madrasah aliyah. The Respondents are 40 guidance and counselling teachers of madrasah aliyah. The research approach is quantitative research with the method of quantitative descriptive analysis. Data was collected using a conflict management skills scale consisting of 80 items. Data was analyzed using descriptive statistics. The research results show that the conflict management skills of guidance and counselling teachers at madrasah aliyah are below the average score. This can be seen from the three indicators of planning, implementation, and evaluation of conflict management, below the average score obtained. Based on this, it is necessary to carry out ongoing training and training to improve conflict management skills and capacity.
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References
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[19] Xia, X., & Yang, Y.-N. (2023). Why are there conflicts of interest? Investigation of teacher exchange within Arts Education Group in China. Heliyon, 9(8), e18985. https://doi.org/10.1016/j.heliyon.2023.e18985
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[3] Aula, N., Ikhwan, A., & Nuraini, N. (2020). The Leadership Role of the Principal as Supervisor in Conflict Management at Muhammadiyah 2 Madiun High School, East Java, Indonesia. Al-Hayat: Journal of Islamic Education, 4(1), 90–105. https://doi.org/10.35723/ajie.v4i1.112
[4] Berg, M., & Olsson, J. (2023). Managing public value conflicts – Institutional strategies and the greening of public pension funds. Scandinavian Journal of Management, 39(4), 101301. https://doi.org/10.1016/j.scaman.2023.101301
[5] Clark, K. N., Blocker, M. S., Gittens, O. S., & Long, A. C. J. (2023). Profiles of teachers’ classroom management style: Differences in perceived school climate and professional characteristics. Journal of School Psychology, 100, 101239. https://doi.org/10.1016/j.jsp.2023.101239
[6] Conroy, S. A., & Morton, J. W. (2023). Back to basics in human resource theorizing: A call for greater attention to jobs. Human Resource Management Review, 33(4), 100973. https://doi.org/10.1016/j.hrmr.2023.100973
[7] Godelek, K., & Kayar, O. (2012). University Education: Counseling Psychologist and Educational Psychologist Identity in Turkey. Procedia - Social and Behavioral Sciences, 69, 1234–1243. https://doi.org/10.1016/j.sbspro.2012.12.056
[8] Han, A. (2015). Konflik Dalam Organisasi Sekolah. Jurnal Tarbiyah, 22(1). http://dx.doi.org/10.30829/tar.v22i1.8
[9] Ikhwan, A. (2018). Penerapan Manajemen Hubungan Sekolah dan Masyarakat dalam Perspektif Islam. Al-Hayat: Journal of Islamic Education, 2(1), 1–16.
[10] Ikhwan, A. (2019). Management Of Learning Assessment Using Curriculum 2013 (Case Study In Islamic Primary School (MI) Muhammadiyah 5 Wonoasri Ponorogo-East Java-Indonesia). MUADDIB: Studi Kependidikan Dan Keislaman, 8(2), 108–123. https://doi.org/10.24269/muaddib.v8i2.1422
[11] Kaygusuz, C. (2012). Psychological Counselling Within the Context of Globalization and Multiculturalism. Procedia - Social and Behavioral Sciences, 47, 895–902. https://doi.org/10.1016/j.sbspro.2012.06.753
[12] Khasanah, P. (2014). Meningkatkan Kemampuan Manajemen Konflik Melalui Konseling Kelompok. PSIKOPEDAGOGIA Jurnal Bimbingan Dan Konseling, 3(2), 67. https://doi.org/10.12928/psikopedagogia.v3i2.4467
[13] Kim, H., Kim, H., & Woosnam, K. M. (2023). Collaborative governance and conflict management in cultural heritage-led regeneration projects: The case of urban Korea. Habitat International, 134, 102767. https://doi.org/10.1016/j.habitatint.2023.102767
[14] Mara, E.-L., & Mara, D. (2010). Current Guidance during the orientation in career counseling. Procedia - Social and Behavioral Sciences, 5, 2351–2354. https://doi.org/10.1016/j.sbspro.2010.07.462
[15] Shin, J.-H. (2023). Moral conflict and dynamic equilibrium: Public relations as strategic conflict management. Public Relations Review, 49(3), 102321. https://doi.org/10.1016/j.pubrev.2023.102321
[16] Sulisrudatin, N. (2014). Kasus Bullying Dalam Kalangan Pelajar (Suatu Tinjauan Kriminologi). Jurnal Ilmiah Hukum Dirgantara, 5(2), 57–70. https://doi.org/10.35968/jh.v5i2.109
[17] Tolorunleke, C. A. (2014). Causes of Marital Conflicts Amongst Couples in Nigeria: Implication for Counselling Psychologists. Procedia - Social and Behavioral Sciences, 140, 21–26. https://doi.org/10.1016/j.sbspro.2014.04.381
[18] Vallone, F., Dell’Aquila, E., Dolce, P., Marocco, D., & Zurlo, M. C. (2022). Teachers’ multicultural personality traits as predictors of intercultural conflict management styles: Evidence from five European countries. International Journal of Intercultural Relations, 87, 51–64. https://doi.org/10.1016/j.ijintrel.2022.01.006
[19] Xia, X., & Yang, Y.-N. (2023). Why are there conflicts of interest? Investigation of teacher exchange within Arts Education Group in China. Heliyon, 9(8), e18985. https://doi.org/10.1016/j.heliyon.2023.e18985
[20] Zorlu, K., & Hac?o?lu, Ü. (2012). The conflict issue in international business and the global leadership. Procedia - Social and Behavioral Sciences, 41, 100–107. https://doi.org/10.1016/j.sbspro.2012.04.014
Published
2023-10-07
How to Cite
WIBOWO, Agus; DACHOLFANY, Muhammad Ihsan.
Guidance and Counseling Teacher Conflict Management Skills.
Al-Hayat: Journal of Islamic Education, [S.l.], v. 7, n. 2, p. 642-653, oct. 2023.
ISSN 2599-3046.
Available at: <https://alhayat.or.id/index.php/alhayat/article/view/425>. Date accessed: 18 apr. 2026.
doi: https://doi.org/10.35723/ajie.v7i2.425.
Section
Articles
This work is licensed under a Creative Commons Attribution 4.0 International License.
